Arizona Department of Administration,
Benefit Services Division
100 North 15th Avenue, Suite 103
Phoenix, Arizona 85007

Click here for a map to our location

Phone: 602.542.5008
Toll Free: 800.304.3687 (outside of the Phoenix metro area)
Fax: 602.542.4744

Hours of operation: Monday through Friday 8:00 a.m. to 5:00 p.m. (Mountain Standard Time)

 

Email eligibility & all other questions to: BenefitsIssues@azdoa.gov

 

Plan Administrators
Contact	Phone Number		Web Address	Policy Number
Medical Plans
Aetna	1.866.217.1953		www.aetna.com	476687
Blue Cross Blue Shield of Arizona administered by AmeriBen	1.866.955.1551		www.ameriben.com/arizona.htm	1009013
CIGNA	1.800.968.7366		www.cigna.com/stateofaz	3331993
UnitedHealthcare	1.800.896.1067		www.myuhc.com	705963
Pharmacy Plan
MedImpact	1.888.648.6769		mp.myrxinfo.com
BCBS Pharmacy Plan (NAU Only)	1.800.423.6484 or 1.928.526.0232		www.bcbsaz.com
Dental Plans
Delta Dental	602.588.3620 or 1.866.9STATE9		www.deltadentalaz.com	7777-0000
Total Dental Administrators Health Plans, Inc. (TDAHP)	602.381.4280 or 1.866.921.7687		www.totaldentaladmin.com	680100
Vision Plan
Avesis, Inc.	1.888.759.9772	www.avesis.com		10790 Discount Policy: 9000
Flexible Spending Accounts
ASI Member Services	1.800.659.3035	www.asiflex.com
Life & Short-Term Disability Plans
Aetna Life Insurance	1.800.523.5065	www.aetna.com
The Hartford	1.866.712.3443	groupbenefits.thehartford.com/arizona		395211
UNUM - Short-Term Disability	1.800.799.4455	www.unum.com
Long-Term Disability Plans
Sedgwick CMS	1.800.495.9301	www.sedgwickcms.com/calabasas
The Hartford	1.866.712.3443	groupbenefits.thehartford.com/arizona		395211
Travel Assistance
The Hartford	1.800.243.6108	groupbenefits.thehartford.com/arizona		395211

For additional contacts click HERE.