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Arizona Department of Administration,
Benefit Services Division
100 North 15th Avenue, Suite 260
Phoenix, Arizona 85007

Click here for a map to our location

Phone: 602.542.5008
Toll Free: 800.304.3687 (outside of the Phoenix metro area)

Fax: 602.542.4744

Hours of operation: Monday through Friday 8:00 a.m. to 5:00 p.m. (Mountain Standard Time)

 

Email eligibility & all other questions to: [email protected]

 

Plan Administrators

Contact

Phone Number

Web Address

Policy Number/
Group Code

Medical Plans

Aetna

1.866.217.1953

www.aetnastateaz.com

www.aetna.com

476687

Blue Cross Blue Shield of Arizona

1.866.287.1980

www.azblue.com

30855

CIGNA

1.800.968.7366

3331993

UnitedHealthcare

1.800.896.1067

stateofaz.welcometouhc.com

www.myuhc.com

705963

Health Savings Account

PayFlex

1.888.678.8242

www.payflex.com

 

Pharmacy Plan

Medicare
GenerationRx

1.877.633.7943 TTY/TDD users should call 711

www.medicaregenerationrx.com/stateofaz

MedImpact

1.888.648.6769

www.medimpact.com

BCBS Pharmacy Plan (NAU Only)

1.800.423.6484 or 1.928.526.0232

www.bcbsaz.com

Dental Plans

CIGNA

1.800.968.7366

www.cigna.com/stateofaz

2500541

Delta Dental

602.588.3620 or
1.866.9STATE9

www.deltadentalaz.com


www.deltadentalaz.com/adoa/

77777-0000

Vision Plan

Avesis, Inc.

1.888.759.9772

www.avesis.com

11001-2178
Discount Policy: 10000-4

Flexible Spending Accounts

ASI Member Services

1.800.659.3035

www.asiflex.com

Life & Short-Term Disability Plans

Aetna Life Insurance

1.800.523.5065

www.aetna.com

The Hartford

1.866.712.3443

groupbenefits.thehartford.com/arizona

395211

UNUM - Short-Term Disability

1.800.799.4455

www.unum.com

Long-Term Disability Plans

Broadspire Services, Inc

1.877.232.0596

https://www.azasrs.gov/content/long-term-disability

The Hartford

1.866.712.3443

groupbenefits.thehartford.com/arizona

395211

Travel Assistance

The Hartford

1.800.243.6108

groupbenefits.thehartford.com/arizona

395211

Discount Program

Zebit

1.855.449.3248

zebit.com/stofaz

 

Telemedicine
Doctor On Demand - (800) 997-6196 - doctorondemand.com
 

 

Contact

Phone Number

Web Address

Arizona Department of Administration

Benefit Options Wellness

602.771.WELL

www.benefitoptions.az.gov/wellness/
E-mail: [email protected]

Employee Assistance Program (EAP)

877-327-2362

www.guidanceresources.com

Retirement Systems

Arizona State Retirement Systems (ASRS)
3300 N. Central Av.
Lobby
Phoenix, AZ 85012

602.240.2000 or 1.800.621.3778
520.239.3100

www.azasrs.gov

Centers for Medicare & Medicaid Services (CMS)

1.800.MEDICARE (1.800.633.4227)
TTY/TDD users should call 1.877.486.2048

www.medicare.gov

Public Safety Personnel Retirement System (PSPRS) and Elected Officials' Retirement Plan (EORP), Corrections Officer Retirement Plan (CORP)
3010 E. Camelback Rd.
Suite 200
Phoenix, AZ 85016

602.255.5575

www.psprs.com

Social Security Administration

1.800.772.1213
TTY: 1.800.325.0778

www.socialsecurity.gov

Universities

Arizona State University (ASU)
Mailing Address:
P.O. Box 871304
Tempe, AZ 85287-1304

855.ASU.5081

(855.278.5081)

https://cfo.asu.edu/hr-benefits

 

Northern Arizona University Human Resources

928.523.2223

www.hr.nau.edu/
E-mail: [email protected]

University of Arizona
Benefits Office

520.621.3662
Option 3

www.hr.arizona.edu
E-mail: [email protected]