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  • BENEFIT PREMIUM

BENEFIT PREMIUM

INTRODUCTION

  • Benefit Premiums are due upon every two-week pay period and are usually paid via the biweekly payroll cycle.
  • If an employee does not receive enough pay to cover the full deductions during the bi-weekly payroll cycle, the employee must pay their benefit premium directly to ADOA.
  • Agencies must deliver a Benefit Premium Billing Statement by mail to the employee's address of record for the amount of benefit premiums unpaid.

FAILURE TO PAY

  • If an employee fails to pay premiums on or before the due date, the employee's benefits will be terminated retroactively to the last day of coverage for which the premiums were paid in full.
  • An employee whose coverage has been canceled for non-payment will be responsible for any expenses incurred related to benefit services received after the last day of coverage.

STATEMENT DELIVERY BY AGENCIES

It is imperative that agencies comply with delivering the Benefit Premium Billing Statement to the employee in a timely manner. For the tools to fulfill this requirement, view the "For Agenices" tab below.

  • Pay Bill
  • For Agencies
  • Policy

PAY BILL

Pay Bill Employees

 

Pay Bill Retirees

 

Pay Bill COBRA

ABOUT PAYMENTS

ELECTRONIC

  • $3 fee charged for each online transaction on a credit or debit card.
  • No fee charged for direct bank transfers (ACH).
  • When enrolling, use your Employee Identification Number (EIN) as your Account Number.


Checks and money orders

  • Accepted via postal mail to the address on your statement.
  • Please include your Employee Identification Number (EIN).

ONLINE BILL PAY ENROLLMENT INSTRUCTIONS

  • Enrollment Instructions | Getting Enrolled, How To Pay By Bank Draft or Credit Card, Deactivating Account
  • FAQs

QUESTIONS

Contact Benefit Options at (602) 542-5008 or [email protected].

PREMIUM IN ARREARS BECOMES PREMIUM PAID CURRENT | JANUARY 2021

  • The benefit premium collection process is changing in January 2021 | Email message to liaisons
  • In the old process, premiums were collected from paychecks AFTER the benefits coverage period had ended. This was called “premium in arrears.”
  • The premiums will now be collected from paychecks and applied DURING the benefits coverage period. This will be called “premium paid current.” 
  • There will still be 26 pay periods per year.
     

Ongoing Employees

  • Will continue to pay premiums just like before, 26 times per year. The only difference is when the premium is allocated to the benefits coverage period | Ongoing Employee example


New Hires

  • Premium will be taken out of their first paycheck after they enroll and applied to the current coverage period | New Hire example


Terminations and Retirees

  • Benefits are paid prior to the last day of the coverage period | Termination example
  • Agencies must terminate employees timely (within one pay period), otherwise, HRIS may create an unpaid benefit premium in error


Under 30-Hour Employees (Including LWOP, Seasonal, Temporary, etc.)

  • Explaining the new process and how it affects employees who are paid less than 30 hours in a pay period where they would owe the employer portion of the medical and dental premium. | Under 30-Hour instructions

 

Benefit Premium Paid Current Calendar 2021 | Link


Questions or Errors

  • Please submit a Benefits Operations Research Request form 

GENERAL INFORMATION

  • Benefit Premium Policy
  • Benefit Premium Deduction Codes
     
  • Benefit Premium Calendar - 2021
  • Benefit Premium Paid Current Calendar - 2021
  • Benefit Premium Calendar - 2020
     
  • Active Rates | Jan-Jun 2021
  • Active Rates | Jul - Dec 2020
     
  • Retiree Rates | Jan-Dec 2021

STANDARD WORK/GUIDES

Master Unpaid Benefit Premium Process

Sub Processes

  • How to Run an Unpaid Benefit Premium Report
  • How to Submit a One-Time Request for Employee to Pay Agency Portion of Benefit Premium or Other Benefit Premium Adjustment
  • How to Run an Under 30 Hour Report

FORMS

  • Benefit Operations Research Request Form
    • Instructions- After clicking, download this form with the "download" button at the top of your browser screen in Google so that the menu features can work properly.
    • Use this form for ALL research requests. This replaces ALL previous Research Request forms. 
  • Termination Letter Template
  • One-Time Benefit Premium Adjustment Form - GAO 73B


Benefit Premium Policy

 

 

 

 

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Contact Us
ADOA | Benefit Services Division | Benefit Options
100 N. 15th Ave., Ste. 260
Phoenix, AZ 85007
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Phone: 602-542-5008
Fax: 602-542-4744
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