BENEFIT PREMIUM
INTRODUCTION
- Benefit Premiums are due upon every two-week pay period and are usually paid via the biweekly payroll cycle.
- If an employee does not receive enough pay to cover the full deductions during the bi-weekly payroll cycle, the employee must pay their benefit premium directly to ADOA.
- Agencies must deliver a Benefit Premium Billing Statement by mail to the employee's address of record for the amount of benefit premiums unpaid.
FAILURE TO PAY
- If an employee fails to pay premiums on or before the due date, the employee's benefits will be terminated retroactively to the last day of coverage for which the premiums were paid in full.
- An employee whose coverage has been canceled for non-payment will be responsible for any expenses incurred related to benefit services received after the last day of coverage.
STATEMENT DELIVERY BY AGENCIES
It is imperative that agencies comply with delivering the Benefit Premium Billing Statement to the employee in a timely manner. For the tools to fulfill this requirement, view the "For Agenices" tab below.
PAY BILL
ABOUT PAYMENTS
ELECTRONIC
- $3 fee charged for each online transaction on a credit or debit card.
- No fee charged for direct bank transfers (ACH).
Checks and money orders
- Accepted via postal mail to the address on your statement.
ONLINE BILL PAY ENROLLMENT
- Enrollment Instructions | Getting Enrolled, How To Pay, Deactivating Account
- FAQs
QUESTIONS
Contact Benefit Options at (602) 542-5008 or [email protected].
General Information
Benefit Premium Policy
Benefit Premium Calendar | 2019
Benefit Premium Calendar |2020
Benefit Premium Deductions List
Rates
Standard Work / Guides
Master Unpaid Benefit Premium Process
Sub Processes
How to Run an Unpaid Benefit Premium Report
How to Submit a One-Time Request for Employee to Pay Agency Portion of Benefit Premium or Other Benefit Premium Adjustment
How to Run an Under 30 Hour Report
Forms
Benefits Operations Research Request Form
NEW - After clicking, download this form with the "download" button at the top of your browser screen in Google so that the menu features can work properly.
Use this form for ALL research requests. This replaces ALL previous Research Request forms.
Termination Letter Template
One Time Benefit Premium Adjustment Form - GAO 73B