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Medical Policies | Retirees/LTD

COVID-19 Update: Testing, Treatment and Telehealth Visits at No Cost

In continuing support of the Governor's efforts to proactively address the COVID-19 pandemic, the State of Arizona's Benefits Services Division is offering you and your covered dependents expanded coverage for COVID-19 services at no cost. Your health care plan will now pay for the treatment of COVID-19 at in-network facilities and providers.

What This Means

  • For a COVID-19 diagnosis, there will be no deductible, copays or coinsurance for:
    • Testing at in-network or out-of-network facilities.
    • Treatment at in-network facilities and providers. For example, if you have to get treatment at an in-network hospital, you will be covered at no cost.
  • ​This includes plans with all carriers.
  • ​This includes telehealth services. 
  • Effective immediately through January 20, 2021.
  • Letter for Medical Provider Explaining No Cost Treatment | Link

COVID-19 Resource Page

For information on testing and critical assistance from government agencies, please visit benefitoptions.az.gov/covid-19.

MEDICAL CARRIERS

2020 - The State of Arizona offers medical coverage through four carriers. The plan is identical with each carrier. The difference is the provider networks. When choosing a plan, check with your medical providers (doctors, therapists, etc.) to confirm that they accept the plan. 

  • Aetna
  • Blue Cross Blue Shield of Arizona
  • Cigna
  • UnitedHealthcare
     

2021 - The State of Arizona offers medical coverage through two medical carriers. The plan is identical with each carrier. The difference is the provider networks. When choosing a plan, check with the carrier websites to ensure your providers are on the plan. Use the links provided here. Do not use the main carrier websites. 

  • Blue Cross Blue Shield of Arizona | azblue.com/stateofaz | 866-287-1980
  • UnitedHealthcare | whyuhc.com/stateofaz | 800-896-1067

MEDICAL ID CARDS

When you enroll in medical and dental benefits you will receive a medical ID card within a few weeks. You can also access your ID card via the insurance company’s website or app.  If you need assistance before you can retrieve your card information, contact the carriers.

  • Blue Cross Blue Shield of AZ | azblue.com | 866-287-1980 |Group: 30855
  • UnitedHealthcare | 800-896-1067 | myuhc.com | Group: 705963

Summary of Benefits and Coverage | SBC

A Summary of Benefits and Coverage (SBC) is an easy-to-understand overview of a health plan's benefits and coverage. The documents listed here apply to all medical plans, regardless of the provider network (carriers).

2020

  • EPO | SBC
  • PPO | SBC 

2021

  • Triple Choice Plan | SBC
  • COVID-19 Notice of Temporary Summary of Benefit Changes

Resources

  • FAQ | Frequently Asked Questions about SBCs
  • Uniform Glossary of Coverage and Medical Terms

PREMIUMS & COPAYS | WITH AND WITHOUT MEDICARE

2020 | See pg. 9 of the Retiree Benefits Enrollment Guide - 2020
2021 | See pg. 11 of the Retiree Benefits Enrollment Guide - 2021

RETIREES/LTD

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ADOA | Benefit Services Division | Benefit Options
100 N. 15th Ave., Ste. 260
Phoenix, AZ 85007
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Phone: 602-542-5008
Fax: 602-542-4744
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