Contacts
Benefit Options
Benefit Options provides benefit services for State of Arizona employees, as well as retirees who retain coverage with the Arizona Department of Administration (ADOA) after they retire.
Arizona Department of Administration - Benefit Services Division
100 N. 15th Ave., Ste. 260
Phoenix, AZ 85007
602-542-5008 | 800-304-3687 | Fax: 602-542-4744
Hours of Operation | Monday through Friday 8:00 a.m. to 5:00 p.m. (Arizona Time), except holidays.
Questions for enrollment, eligibility or other issues | [email protected]
Technical issues with this website | [email protected]HR Contacts by Agency
To speak to someone at your agency about benefits, please begin with this contact list.
Alex - Virtual Benefits Counselor (ACTIVE EMPLOYEES ONLY)
- ALEX is the virtual benefits counselor that helps you find the plan to fit your needs, based on your particular use. | ALEX - 2020 Plans | ALEX - 2021 Plans
- It is an informational tool only and is not for benefits enrollment. To enroll in benefits, visit yesportal.azdoa.gov.
Clinic For State Employees
Premise Health | 301 W. Jefferson Ave., Phoenix, AZ | 480 - 347-4791 | maricopaemployeehealthcenter.com
Dental Plans
Cigna | 800-968-7366 | cigna.com/sites/stateofaz/ | Group: 2500541
Delta Dental of Arizona | 602-588-3620 | 866-978-2839 | deltadentalaz.com/adoa/ | Group: 77777-0000
Employee Assistance Plan - EAP
ComPsych | 877-327-2362 | guidancesresources.com | Company Code: HN8876C | EAP page on wellness.az.gov
Employee Discount Plan
PerksConnect | 877-253-7100 | [email protected] | azbenefits.perksconnect.com
Flexible Spending Accounts - FSA
TASC | 833-433-4301 | tasconline.com
Health Savings Account - HSA
2020| Payflex | 844-729-3539 | payflex.com
2021 | Optum Bank | 866-610-4839 | optumbank.com/arizona
Life Insurance
Securian | 833-745-5517 | lifebenefits.com/plandesign/Arizona | Determine your life insurance needs: Benefits Scout
Short-Term Disability Plans - STD
MetLife | Info: metlife.com/StateofArizona | 866-232-0596 | Claims: mybenefits.metlife.com/stateofarizona | 866-264-5144
Long-Term Disability Plans - LTD
Broadspire Services, Inc. (ASRS participants) | 877-232-0596 | azasrs.gov/content/long-term-disability
MetLife (PSPRS, EORP, CORP & ORP participants) | Info: metlife.com/StateofArizona/ | Claims: mybenefits.metlife.com/stateofarizona
Medical Plans
2020 Plans
Aetna | 866-217-1953 | non-members - aetnastateaz.com | members - aetna.com | Group: 476687
Blue Cross Blue Shield of AZ | 866-287-1980 | non-members - adoa.azblue.com | members - azblue.com | Group: 30855
Cigna | 800-968-7366 | non-members - cigna.com/sites/stateofaz/ | members - mycigna.com | Group: 3331993
UnitedHealthcare | 800-896-1067 | non-members - welcometouhc.com/stateofaz | members - myuhc.com | Group: 705963
2021 Plans
Blue Cross Blue Shield of AZ | 866-287-1980 | 2021 Preview Site, including doctors and facilities - azblue.com/stateofaz
UnitedHealthcare | 800-896-1067 | 2021 Preview Site, including doctors and facilities - whyuhc.com/stateofaz
Pharmacy Plan - Active & Pre-Medicare Retirees
MedImpact | 888-648-6769 | mp.myrxinfo.com | Rx BIN: 003585 | Rx PCN: 28914
BCBS Pharmacy Plan (NAU Only) | 928-526-0232 | 800-423-6484 | azblue.com
Pharmacy Plan - Medicare Retirees
VibrantRx | 844-826-3451 | myvibrantrx.com/stateofaz | Rx BIN: 015574 | Rx PCN: ASPROD1
RETIREMENT | AZ SMART SAVE | DEFERRED COMPENSATION
Nationwide Financial | 800-796-9753 | azsmartsave.com
457(b), 401(K), 403(b), 401 (a) plans
Retirement Systems
Arizona State Retirement System (ASRS) | 602-240-2000 | Toll-Free: 800-621-3778 | azasrs.gov
Centers for Medicare & Medicaid Services (CMS) | 800-633-4227) | TTY/TDD 877.486.2048 | medicare.gov
Public Safety Personnel Retirement System (PSPRS), Elected Officials Retirement Plan (EORP), Corrections Officer Retirement Plan (CORP) | 602-255-5575 | 877-925-5575 | psprs.com
Retiree Accumulated Sick Leave (RASL) | 602-542-6222 | gao.az.gov/payroll/rasl
Social Security Administration (SSA) | 800-772-1213 | TTY: 800-325-0778 | ssa.gov
Telemedicine
Doctor On Demand | 800-997-6196 | doctorondemand.com
University Employees HR/Benefits
Arizona State University | Employees: 855-278-5081 | Faculty: 480-727-9900 | [email protected] | cfo.asu.edu/benefits
Northern Arizona University | 928-523-2223 | [email protected] | nau.edu/human-resources
University of Arizona | 520-621-3660, Option 3 | [email protected] | hr.arizona.edu
Vision Plan
Avesis, Inc. | 888-759-9772 | avesis.com/arizona | Policy: 11001-2178 | Discount Policy: 10000-4
Wellness
ADOA Benefit Services Division | 602-771-9355 | [email protected] | benefitoptions.az.gov/wellness
Y.E.S. | Your Employee SERVICES
Login | On the Y.E.S. portal, you will find the following:
- Time Entry and Leave Balances
- Pay Stubs
- Training (TraCorp login)
- Personal Information Updates
- Alert Me Registration (to receive work-related emergency notifications)
- MAP - Talent Acquisition
- Job Search
- Benefits Enrollment
