Vendor Contacts

ADOA HR-BENEFITS DIVISION CONTACT INFORMATION

Benefit Options provides benefit services for State of Arizona employees, as well as retirees who retain coverage with the Arizona Department of Administration (ADOA) after they retire.

Arizona Department of Administration - HR/Benefits

 

** PAYMENTS & FORMS **

  • Be sure to use the mailing address provided on your billing statement or form. Do not bring forms or checks to the physical address. Processing will be delayed.

Mailing Address 

  • ADOA - HR/Benefits, P.O. Box 6548, Phoenix,  AZ  85005

DELIVERY ADDRESS FOR SHIPMENTS, FEDEX, UPS, AND US POSTAL SERVICE CERTIFIED, REGISTERED, OR EXPRESS MAIL

  • ADOA - HR/Benefits, 1802 W. Jackson St., Phoenix, AZ  85007

PHYSICAL Address

  • ADOA - HR/Benefits, 100 N. 15th Ave, Suite 301, Phoenix, AZ  85007
  • Please do not bring forms or checks to the physical address. Processing will be delayed. See "Payments & Forms" above.

    HR/BENEFITS Contacts by Agency

    • To speak to someone at your agency about benefits, please begin with this contact list.
    Read More


    DENTAL PLANS 

    Cigna | 800-968-7366 | view.ceros.com/cigna/stateofaz/ | Group: 2500541 

    Delta Dental of Arizona | 602-588-3620 | 866-978-2839 | deltadentalaz.com/adoa/ | Group: 77777-0000

    EDUCATION SAVINGS

    AZ529 - Arizona’s Education Savings Plan |  602-542-7529 | az529.gov

    EMPLOYEE ASSISTANCE PLAN - EAP

    ComPsych | 877-327-2362 | guidancesresources.com | Web ID: HN8876C | EAP page on wellness.az.gov

    EMPLOYEE DISCOUNT PLAN

    PerksConnect | 877-253-7100 | [email protected] | azbenefits.perksconnect.com

    FLEXIBLE SPENDING ACCOUNTS - FSA

    TASC | 833-433-4301 | tasconline.com

    HEALTH SAVINGS ACCOUNT - HSA

    Optum Bank | 866-610-4839 | optumbank.com/arizona  

    HIP - VIRGIN PULSE 

    LIFE INSURANCE

    Securian | 833-745-5517 | lifebenefits.com/plandesign/Arizona | Determine your life insurance needs: Benefits Scout

    SHORT-TERM DISABILITY PLANS - STD

    MetLife | 866-264-5144 | Info: metlife.com/StateofArizona | Claims: mybenefits.metlife.com/stateofarizona

    LONG-TERM DISABILITY PLANS - LTD

    Broadspire Services, Inc. (ASRS participants) | 877-232-0596 | azasrs.gov/content/long-term-disability

    MetLife (PSPRS, EORP, CORP & ORP participants) | 866-264-5144 | Info: metlife.com/StateofArizona/ | Claims: mybenefits.metlife.com/stateofarizona 

    MEDICAL PLANS

    Blue Cross Blue Shield of AZ | 866-287-1980 | Preview site, including doctors and facilities -  azblue.com/stateofaz | members - azblue.com | Group: 30855

    UnitedHealthcare | 800-896-1067 | Preview site, including doctors and facilities - whyuhc.com/stateofaz | members - myuhc.com | Group: 705963

    PHARMACY PLAN - ACTIVE & PRE-MEDICARE RETIREES 

    MedImpact | 888-648-6769 | Rx BIN: 003585 | Rx PCN: 28914 | medimpact.com/plan/adoa  Generic Login to Preview Formulary - Username: EPOADOA3, Password: [email protected]

    MedImpact Direct® Specialty Pharmacy | 1-877-391-1103 | [email protected] | medimpact.com/plan/adoa/ | Rx BIN: 003585 | Rx PCN: 28914

    MedImpact Direct Mail | 855-873-8739

    BCBS Pharmacy Plan (NAU Only) | 928-526-0232 | 800-423-6484 | azblue.com

    PHARMACY PLAN - MEDICARE RETIREES

    VibrantRx | 844-826-3451 | myvibrantrx.com/stateofaz | Rx BIN: 015574 | Rx PCN: ASPROD1

    PREMISE HEALTH | CLINIC FOR STATE OF AZ EMPLOYEES

    • NOTE: The Wellness Clinic and Pharmacy located in the basement of the Maricopa County Administration Building closed permanently on December 10, 2020. 
    • A copy of your medical records may be obtained by making a written request to the custodian of the medical records via the contact information below:
    • [email protected] | Fax: 615-468-3368 | Premise Health Employer Solutions, LLC, Attn: Medical Records Coordinator, 5500 Maryland Way, Suite 120, Brentwood, TN  37027

    RETIREMENT | AZ SMART SAVE | DEFERRED COMPENSATION

    Nationwide Financial | 800-796-9753 | azsmartsave.com
    457(b), 401(K), 403(b), 401 (a) plans

    RETIREMENT SYSTEMS

    State

    Arizona State Retirement System (ASRS) | 602-240-2000 | Toll-Free: 800-621-3778 | azasrs.gov

    Public Safety Personnel Retirement System (PSPRS), Elected Officials Retirement Plan (EORP), Corrections Officer Retirement Plan (CORP) | 602-255-5575 | 877-925-5575 | psprs.com

    Retiree Accumulated Sick Leave (RASL) | 602-542-6222 | gao.az.gov/payroll/rasl

    Federal

    Centers for Medicare & Medicaid Services (CMS) | 800-633-4227 | TTY/TDD 877-486-2048 | medicare.gov

    Social Security Administration (SSA) | 800-772-1213  | TTY: 800-325-0778 | ssa.gov

    TELEMEDICINE

    Doctor On Demand | 800-997-6196 | doctorondemand.com

    UNIVERSITY EMPLOYEES HR/BENEFITS

    Arizona State University | Employees: 855-278-5081 | Faculty: 480-727-9900 | [email protected] | cfo.asu.edu/benefits

    Northern Arizona University | 928-523-2223 | [email protected] | nau.edu/human-resources  

    University of Arizona | 520-621-3660| [email protected]| hr.arizona.edu

    VISION PLAN 

    Avesis, Inc. | 888-759-9772 | avesis.com/arizona | Policy: 11001-2178 

    WELLNESS

    ADOA Benefit Services Division | 602-771-9355 | [email protected] | benefitoptions.az.gov/wellness 

    Y.E.S. | YOUR EMPLOYEE SERVICES

    On the Y.E.S. Portal, you will find the following:

    • Benefits Enrollment
    • Time Entry and Leave Balances
    • Pay Stubs
    • W-2 Forms
    • Training (TraCorp login)
    • Personal Information Updates
    • Alert Me Registration (to receive work-related emergency notifications)
    • MAP - Talent Acquisition
    • Job Search

    Login to hrsystems.azdoa.gov > Y.E.S. Portal
    How to set your Y.E.S. password