Contacts
BENEFIT OPTIONS
Benefit Options provides benefit services for State of Arizona employees, as well as retirees who retain coverage with the Arizona Department of Administration (ADOA) after they retire.
Arizona Department of Administration - HR/Benefits
- Hours: Monday-Friday 8:00 a.m. to 5:00 p.m. (Arizona Time), except holidays.
- Phone: 602-542-5008 | Toll Free: 800-304-3687 | Fax: 602-542-4744
- Email: Enrollment, eligibility or other issues | [email protected]
- Email: Technical issues with this website | [email protected]
- Website: benefitoptions.az.gov
PAYMENTS & FORMS
- Be sure to use the mailing address provided on your billing statement or form. Do not bring forms or checks to the phyiscal address. Processing will be delayed.
Mailing Address
- ADOA - HR/Benefits, P.O. Box 6548, Phoenix, AZ 85005
DELIVERY ADDRESS FOR SHIPMENTS, FEDEX, UPS, AND US POSTAL SERVICE CERTIFIED, REGISTERED, OR EXPRESS MAIL
- ADOA - HR/Benefits, 1802 W. Jackson St., Phoenix, AZ 85007
Physical Address
- ADOA - HR/Benefits, 100 N. 15th Ave, Suite 301, Phoenix, AZ 85007
- Please do not bring forms or checks to the phyiscal address. Processing will be delayed. See "Payments & Forms" above.
HR/BENEFITS Contacts by Agency
- To speak to someone at your agency about benefits, please begin with this contact list.
DENTAL PLANS
Cigna | 800-968-7366 | view.ceros.com/cigna/stateofaz/ | Group: 2500541
Delta Dental of Arizona | 602-588-3620 | 866-978-2839 | deltadentalaz.com/adoa/ | Group: 77777-0000
EDUCATION SAVINGS
AZ529 - Arizona’s Education Savings Plan | 602-542-7529 | az529.gov
EMPLOYEE ASSISTANCE PLAN - EAP
ComPsych | 877-327-2362 | guidancesresources.com | Company Code: HN8876C | EAP page on wellness.az.gov
EMPLOYEE DISCOUNT PLAN
PerksConnect | 877-253-7100 | [email protected] | azbenefits.perksconnect.com
FLEXIBLE SPENDING ACCOUNTS - FSA
TASC | 833-433-4301 | tasconline.com
HEALTH SAVINGS ACCOUNT - HSA
Optum Bank | 866-610-4839 | optumbank.com/arizona
HIP - VIRGIN PULSE
- New members: visit join.virginpulse.com/hip
- After registering: sign in at member.virginpulse.com
- Check out: support.virginpulse.com for videos and how-tos.
- Live Chat: Monday - Friday | 5 a.m. to 6 p.m. AZ Time | 8 a.m. to 9 p.m. ET
- Phone: (844) 984-1776 | Monday - Friday | 5 a.m. to 6 p.m. AZ Time | 8 a.m. to 9 p.m. ET
- Email: [email protected]
LIFE INSURANCE
Securian | 833-745-5517 | lifebenefits.com/plandesign/Arizona | Determine your life insurance needs: Benefits Scout
SHORT-TERM DISABILITY PLANS - STD
MetLife | 866-264-5144 | Info: metlife.com/StateofArizona | Claims: mybenefits.metlife.com/stateofarizona
LONG-TERM DISABILITY PLANS - LTD
Broadspire Services, Inc. (ASRS participants) | 877-232-0596 | azasrs.gov/content/long-term-disability
MetLife (PSPRS, EORP, CORP & ORP participants) | 866-264-5144 | Info: metlife.com/StateofArizona/ | Claims: mybenefits.metlife.com/stateofarizona
MEDICAL PLANS
Blue Cross Blue Shield of AZ | 866-287-1980 | Preview site, including doctors and facilities - azblue.com/stateofaz | members - azblue.com | Group: 30855
UnitedHealthcare | 800-896-1067 | Preview site, including doctors and facilities - whyuhc.com/stateofaz | members - myuhc.com | Group: 705963
PHARMACY PLAN - ACTIVE & PRE-MEDICARE RETIREES
MedImpact | 888-648-6769 | Rx BIN: 003585 | Rx PCN: 28914 | medimpact.com/plan/adoa Generic Login to Preview Formulary - Username: EPOADOA3, Password: Arizona202!
MedImpact Direct® Specialty Pharmacy | 1-855-873-8739 | [email protected] | medimpact.com/plan/adoa/ | Rx BIN: 003585 | Rx PCN: 28914
BCBS Pharmacy Plan (NAU Only) | 928-526-0232 | 800-423-6484 | azblue.com
PHARMACY PLAN - MEDICARE RETIREES
VibrantRx | 844-826-3451 | myvibrantrx.com/stateofaz | Rx BIN: 015574 | Rx PCN: ASPROD1
PREMISE HEALTH | CLINIC FOR STATE OF AZ EMPLOYEES
- NOTE: The Wellness Clinic and Pharmacy located in the basement of the Maricopa County Administration Building closed permanently on December 10, 2020.
- A copy of your medical records may be obtained by making a written request to the custodian of the medical records via the contact information below:
- [email protected] | Fax: 615-468-3368 | Premise Health Employer Solutions, LLC, Attn: Medical Records Coordinator, 5500 Maryland Way, Suite 120, Brentwood, TN 37027
RETIREMENT | AZ SMART SAVE | DEFERRED COMPENSATION
Nationwide Financial | 800-796-9753 | azsmartsave.com
457(b), 401(K), 403(b), 401 (a) plans
RETIREMENT SYSTEMS
State
Arizona State Retirement System (ASRS) | 602-240-2000 | Toll-Free: 800-621-3778 | azasrs.gov
Public Safety Personnel Retirement System (PSPRS), Elected Officials Retirement Plan (EORP), Corrections Officer Retirement Plan (CORP) | 602-255-5575 | 877-925-5575 | psprs.com
Retiree Accumulated Sick Leave (RASL) | 602-542-6222 | gao.az.gov/payroll/rasl
Federal
Centers for Medicare & Medicaid Services (CMS) | 800-633-4227 | TTY/TDD 877-486-2048 | medicare.gov
Social Security Administration (SSA) | 800-772-1213 | TTY: 800-325-0778 | ssa.gov
TELEMEDICINE
Doctor On Demand | 800-997-6196 | doctorondemand.com
UNIVERSITY EMPLOYEES HR/BENEFITS
Arizona State University | Employees: 855-278-5081 | Faculty: 480-727-9900 | [email protected] | cfo.asu.edu/benefits
Northern Arizona University | 928-523-2223 | [email protected] | nau.edu/human-resources
University of Arizona | 520-621-3660| [email protected]| hr.arizona.edu
VISION PLAN
Avesis, Inc. | 888-759-9772 | avesis.com/arizona | Policy: 11001-2178
WELLNESS
ADOA Benefit Services Division | 602-771-9355 | [email protected] | benefitoptions.az.gov/wellness
Y.E.S. | YOUR EMPLOYEE SERVICES
On the Y.E.S. Portal, you will find the following:
- Benefits Enrollment
- Time Entry and Leave Balances
- Pay Stubs
- W-2 Forms
- Training (TraCorp login)
- Personal Information Updates
- Alert Me Registration (to receive work-related emergency notifications)
- MAP - Talent Acquisition
- Job Search
Login to hrsystems.azdoa.gov > Y.E.S. Portal
How to set your Y.E.S. password
