Benefit Premium


  • Benefit Premiums are due upon every two-week pay period and are usually paid via the biweekly payroll cycle.
  • If an employee does not receive enough pay to cover the full deductions during the bi-weekly payroll cycle, the employee must pay the full benefit premium (employee and employer portions) directly to ADOA. You will be billed for the premiums owed.

Failure To Pay

  • If an employee fails to pay premiums on or before the due date, the employee's benefits will be terminated retroactively to the last day of coverage for which the premiums were paid in full.
  • An employee whose coverage has been canceled for non-payment will be responsible for any expenses incurred related to benefit services received after the last day of coverage.

Online Payment Links

Online Payment Information

  • No fee for online transactions on a credit or debit card. This replaces the previous $3 per transaction fee. No fee for direct bank transfers (ACH).
  • When enrolling, use your Employee Identification Number (EIN) as your Account Number.
  • Enrollment Instructions - Getting Enrolled, How To Pay By Bank Draft or Credit Card, Deactivating Account
  • Online Bill Pay FAQs

Checks and Money Orders

  • Accepted via postal mail to the address on your statement.
  • Please include your Employee Identification Number (EIN).

For Agencies

  • The premiums are collected from paychecks and applied DURING the benefits coverage period. This is called “premium paid current.” 
  • There are 26 pay periods per year.

Ongoing Employees

New Hires

  • Premium will be taken out of their first paycheck after they enroll and apply to the current coverage period.
  • New Hire Calendar - 2024

Under 30-Hour Employees (Including LWOP, Seasonal, Temporary, etc.)

  • Process and how it affects employees who are paid less than 30 hours in a pay period where they would owe the employer portion of the medical and dental premium.
  • Under 30-Hour Calendar - 2024

Terminations and Retirees

  • Benefits are paid prior to the last day of the coverage period.
  • Agencies must terminate employees timely (within one pay period). Otherwise, HRIS may create an unpaid benefit premium in error.
  • Termination Calendar - 2024

Unpaid Benefit Premium

Questions or Errors  - Research Request