- Benefit Premiums are due upon every two-week pay period and are usually paid via the biweekly payroll cycle.
- If an employee does not receive enough pay to cover the full deductions during the bi-weekly payroll cycle, the employee must pay their benefit premium directly to ADOA.
- Agencies must deliver a Benefit Premium Billing Statement by mail to the employee's address of record for the amount of benefit premiums unpaid.
FAILURE TO PAY
- If an employee fails to pay premiums on or before the due date, the employee's benefits will be terminated retroactively to the last day of coverage for which the premiums were paid in full.
- An employee whose coverage has been canceled for non-payment will be responsible for any expenses incurred related to benefit services received after the last day of coverage.
STATEMENT DELIVERY BY AGENCIES
It is imperative that agencies comply with delivering the Benefit Premium Billing Statement to the employee in a timely manner. For the tools to fulfill this requirement, view the "For Agenices" tab below.
- New as of December 21, 2022 - No fee for online transactions on a credit or debit card. This replaces the previous $3 per transaction fee.
- No fee for direct bank transfers (ACH).
- When enrolling, use your Employee Identification Number (EIN) as your Account Number.
Checks and money orders
- Accepted via postal mail to the address on your statement.
- Please include your Employee Identification Number (EIN).
ONLINE BILL PAY ENROLLMENT INSTRUCTIONS
- Enrollment Instructions | Getting Enrolled, How To Pay By Bank Draft or Credit Card, Deactivating Account
Contact Benefit Options at (602) 542-5008 or [email protected].
BENEFIT PREMIUM COLLECTION
- The premiums are collected from paychecks and applied DURING the benefits coverage period. This is called “premium paid current.”
- There are 26 pay periods per year.
- Premium will be taken out of their first paycheck after they enroll and applied to the current coverage period.
- New Hire example
- New Hire Calendar 2023
Under 30-Hour Employees (Including LWOP, Seasonal, Temporary, etc.)
- Process and how it affects employees who are paid less than 30 hours in a pay period where they would owe the employer portion of the medical and dental premium.
- Under 30-Hour Instructions
- Under 30-Hour Calendar 2023
Terminations and Retirees
- Benefits are paid prior to the last day of the coverage period.
- Agencies must terminate employees timely (within one pay period). Otherwise, HRIS may create an unpaid benefit premium in error.
- Termination Example
- Termination Calendar 2023
Unpaid Benefit Premium
Questions or Errors - Research Request
POLICY | CODES | RATES
STANDARD WORK & GUIDES
- How to Run an Unpaid Benefit Premium Report
- How to Submit a One-Time Request for Employee to Pay Agency Portion of Benefit Premium or Other Benefit Premium Adjustment
- How to Run an Under 30-Hour Report
- Benefit Operations Research Request
- Termination Letter Template
- One-Time Benefit Premium Adjustment Form - GAO 73B | 2023 Excel