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Medical Insurance

Medical

Dignity Health Leaves BlueCross BlueShield of Arizona (BCBSAZ) Network

Dignity Health and BCBSAZ could not reach an agreement on a fair contract rate increase, and therefore, effective February 1, 2024, the following facilities are out-of-network for BCBSAZ except for emergency services, in-process treatment, and hospital stays.

The impacted facilities are St. Joseph's Hospital and Medical Center, Chandler Regional Medical Center, Mercy Gilbert Medical Center, St. Joseph's Westgate Medical Center, Arizona General Hospital Laveen, and Arizona General Hospital Mesa, as well as their affiliated outpatient surgical centers and physician groups.

Please see this BCBSAZ information page for further information on what to do if you have a scheduled surgery or for a list of alternative providers.

Triple Choice Plan

  • General Plan Overview - See p. 6 of the Enrollment Guide. Includes premiums, copays, and deductibles.
    • For the Summary of Benefits and Coverage and Summary Plan Description (SPD), see below.

High Deductible Health Plan with Health Savings Account (HDHP w/HSA)

  • General Plan Overview - See p. 8 of the Enrollment Guide. Includes premiums, copays, and deductibles.
    • For the Summary of Benefits and Coverage and Summary Plan Description (SPD), see below.
  • HSA Account Information - for use with the HDHP plan only

The State of Arizona offers medical coverage through two carriers. The plan is identical with each carrier. The difference is the provider networks. Both carriers offer coverage nationwide. When choosing a plan, check with your medical providers (doctors, therapists, etc.) to confirm that they accept the plan. Use the links provided here. Do not use the main carrier websites. 

Blue Cross Blue Shield of AZ866-287-1980

United Healthcare 800-896-1067 


Medical ID Cards

  • When you enroll in medical benefits, you will receive a medical ID card within a few weeks.
  • You can also access your ID card via the insurance company’s website or app. 
  • Contact your carrier if you need assistance before you can retrieve your card information.

Summary of Benefits and Coverage (SBC)

These documents are easy-to-understand overviews of a health plan's benefits and coverage. They apply to both medical plans, regardless of the provider network (carriers).

Summary Plan Description (SPD) 

These documents provide an in-depth description of what the plan provides and how it operates. The documents listed here apply to both medical plans, regardless of the provider network (carriers).

  • Triple Choice Plan | SPD
  • High Deductible Health Plan | SPD

To learn more about the pricing for coverage, see the following information:

  • BlueCross BlueShield - Visit member.azblue.com > in the search bar at the top of the page, select "Find a doctor, facility, or estimate costs," then enter the procedure name.
  • UnitedHealthcare - Visit myuhc.com> Select the "Find Costs & Care" tab and search by category, provider, or service to view a cost estimate.
  • Database files - These machine-readable files are made available to fulfill federal requirements. For best results, use the tools listed above. | BCBS | UHC