The Benefit Services Division provides benefit services for State of Arizona employees and retirees who retain coverage with the Arizona Department of Administration (ADOA) after they retire.

Benefit Services Division

• Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (Arizona Time), except holidays.
• Phone: 602-542-5008 | Toll Free: 800-304-3687 | Fax: 602-542-4744
• Email: Enrollment, eligibility, or other issues | [email protected] (Please include your EIN in your message.)
• Email: Technical issues with this website | [email protected]

Contacts by Agency

• To speak to someone at your agency about benefits, please begin with this HR contact list.

Payments and Forms

• Be sure to use the mailing address provided on your billing statement or form. Do not bring forms or checks to the physical address. Processing will be delayed

Mailing Address | Delivery Address For Shipments, Fedex, Ups, And Us Postal Service Certified, Registered, Or Express Mail

• ADOA - Benefits, 1802 W. Jackson St. #94,  Phoenix, AZ  85007

Physical Address

• ADOA - Benefits, 100 N. 15th Ave, Suite 301, Phoenix, AZ  85007
• Please do not bring forms or checks to the physical address. Processing will be delayed. See "Payments & Forms" above.