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Medical

COVID-19 Update: Testing, Treatment and Telehealth Visits at No Cost

In continuing support of the Governor's efforts to proactively address the COVID-19 pandemic, the State of Arizona's Benefits Services Division is offering you and your covered dependents expanded coverage for COVID-19 services at no cost. Your health care plan will now pay for the treatment of COVID-19 at in-network facilities and providers.

What This Means

  • For a COVID-19 diagnosis, there will be no deductible, copays or coinsurance for:
    • Testing at in-network or out-of-network facilities.
    • Treatment at in-network facilities and providers. For example, if you have to get treatment at an in-network hospital, you will be covered at no cost.
  • ​This includes the Triple Choice Plan with all carriers.
  • ​This includes telehealth services. 
  • Effective immediately through April 20, 2021.
  • Letter for Medical Provider Explaining No Cost Treatment | Link

COVID-19 Resource Page

  • For information on testing, vaccines and critical assistance from government agencies, please visit benefitoptions.az.gov/covid-19.

MEDICAL PLANS

  • Triple Choice Plan
    • Description
    • Premiums and Copays
  • High Deductible Health Plan with Health Savings Account (HDHP w/HSA)
    • Description
    • Premiums and Copays
    • HSA Account Information 
      • HSA Bulk Transfer for 2020 PayFlex accounts | Learn more
  • Watch informative videos listed on the left (on desktop) or below (on mobile).


CARRIERS

The State of Arizona offers medical coverage through two carriers. The plan is identical with each carrier. The difference is the provider networks. When choosing a plan, check with your medical providers (doctors, therapists, etc.) to confirm that they accept the plan. Use the links provided here. Do not use the main carrier websites. 

  • BlueCrossBlueShield of Arizona | azblue.com/stateofaz | 866-287-1980
  • UnitedHealthcare | whyuhc.com/stateofaz | 800-896-1067

MEDICAL ID CARDS

When you enroll in medical and dental benefits you will receive a medical ID card within a few weeks. You can also access your ID card via the insurance company’s website or app.  If you need assistance before you can retrieve your card information, contact your carrier. See the information below.

SUMMARY OF BENEFITS AND COVERAGE | SBC

A Summary of Benefits and Coverage (SBC) is an easy-to-understand overview of a health plan's benefits and coverage. The documents listed here apply to all medical plans, regardless of the provider network (carriers).

2021

  • Triple Choice Plan | SBC
  • HDHP with HSA | SBC
  • COVID-19 Notice of Temporary Summary of Benefit Changes

Resources

  • FAQ | Frequently Asked Questions about SBCs
  • Uniform Glossary of Coverage and Medical Terms

POLICIES | SUMMARY PLAN DESCRIPTIONS

2021

  • Triple Choice Plan Summary Plan Description  - applies to BCBSAZ and UHC
  • HDHP with HSA Summary Plan Description - applies to BCBSAZ and UHC

2020

Full description of each medical plan.

  • EPO Summary Plan Description (SPD) - applies to all carriers listed above | 2020
  • PPO Summary Plan Description (SPD) - applies to all carriers listed above | 2020
  • HDHP with HSA Summary Plan Description - applies to Aetna only | 2020
  • HSA Information - common questions, and information from PayFlex, the HSA account administration company.
Read More

 

    PREMIUMS & COPAYS

    2021

    See pg. 11 | Active Enrollment Guide 2021

     

    Medical premiums per pay period
     Triple Choice Plan (TCP)High Deductible Health Plan + HSA (HDHP)
     EmployeeStateEmployeeStateAgency HSA Contribution
    Employee only $26.17$279.46$10.15$181.87$27.69
    Employee + Spouse$71.49$576.74$30.46$376.95$55.38
    Employee + 1 Child$57.30$376.83$25.89$246.41$55.38
    Family $121.61$638.55$56.35$419.97$55.38

    CARRIER CONTACT INFORMATION                                                                                                         

    • Blue Cross Blue Shield of AZ | 866-287-1980
      • 2021 Preview Site, including doctors and facilities - azblue.com/stateofaz
      • Members - azblue.com | Group: 30855
         
    • UnitedHealthcare | 800-896-1067
      • 2021 Preview Site, including doctors and facilities - whyuhc.com/stateofaz 
      • Members - myuhc.com | Group: 705963

     

    Employees

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    • Display

    Medical Plan Videos | Actives

    Health Plan OVERVIEW

    • Triple Choice Plan Intro Video
    • Triple Choice Plan - BlueCross BlueShield of Arizona Video
    • Triple Choice Plan - United Healthcare Video
    • HDHP - BlueCross BlueShield of Arizona Video
    • HDHP - UnitedHealthcare Video
    • How to Find a Doctor on the New Plan Video
    • Triple Choice Plan vs High Deductible Plan Financial Comparison
    • Medical Claim Scenarios

    HEALTH PLAN IN DEPTH

    • ADOA Medical Benefits Presentation Recording
    • ADOA Medical Benefits Presentation Slides
    • ADOA Medical Benefits Presentation Script
    • BlueCross BlueShield of Arizona Medical Plan Presentation
    • BlueCross BlueShield of Arizona Medical Plan Presentation Script
    • UnitedHealthcare Medical Plan Presentation
    • UnitedHealthcare Medical Plan Presentation Script

    Dental | Vision | Life | Disability | Wellness Webinar

    • ADOA Presentation Slides
    • ADOA Presentation Script

     

     

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    Contact Us
    ADOA | Benefit Services Division | Benefit Options
    100 N. 15th Ave., Ste. 260
    Phoenix, AZ 85007
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    Phone: 602-542-5008
    Fax: 602-542-4744
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