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Telehealth

COVID-19 Vaccines and Tests Remain Free and Widely Available

  • Safe, effective, and free vaccines are widely available at doctor’s offices, pharmacies, and numerous other locations around the state. Arizonans age 5 and older are eligible to receive the vaccine. You can find a vaccine site at azdhs.gov.
  • COVID-19 testing is also widely available, please visit azdhs.gov.  Please help prevent the spread of COVID-19 by getting tested if you have symptoms and isolating if you test positive.

Telehealth Overview

  • Why wait for an appointment, drive to the doctor’s office, and sit in a crowded waiting room? You can now connect with a doctor on your mobile device. Services are available 24/7 so you and your family can get care quickly.
  • Through live video, doctors review symptoms and medications, perform an exam and may recommend treatment, including prescriptions and lab work, if needed. All doctors are board-certified and extensively trained in telehealth.

Conditions Treated

  • Telehealth can be used for colds, flu, fever, sore throat, vomiting, diarrhea, rash, allergies, heartburn, indigestion, respiratory issues, migraines, pink eye, eczema, acne, and other non-emergency conditions. If you are experiencing an emergency, please call 911.
  • Mental Health Services are now also available.

COST

  • Triple Choice Plan: $49 or $20 copay after deductible.
  • HDHP: $49 or 10% after deductible.
  • This applies to all telemedicine services, including mental health.

How To Use TELEHEALTH Services

  1. Choose the Service: All carriers accept our Doctor on Demand service, or you can use the services offered by each carrier as listed below.
  • Blue Cross Blue Shield - download BlueCare Anywhere app
  • UnitedHealthcare - download the UnitedHealthcare app - look for the telehealth feature
  • Doctor on Demand app - works with all insurance carriers - for employer use "State of Arizona" | How To Register
  1. Download: Find the app you want to use on your device’s app store.
  2. Register: Get your insurance card and register on the app in a few taps.
  3. Connect: Follow the instructions in the app to connect with a doctor in minutes.
     

American Sign Language Access
To access an American Sign Language (ASL) interpreter for your Doctor on Demand visit, please follow these instructions.

Note: You can also receive 25 HIP points for a telehealth visit.

Employees

  • New Hire Enrollment
  • Saving on Benefits
  • Eligibility
  • Qualified Life Events
  • Enrollment Guides & Rates
  • Insurance
    • Medical
      • Telehealth
    • Prescription Drug Plan
    • Dental
    • Vision
    • Life Insurance | AD&D
    • Disability Coverage
  • Flex Spending Account
  • Health Savings Account
  • Deferred Compensation | Retirement Plans
  • AZ529 | Education Savings
  • AZ ABLE Accounts
  • Education Discounts
  • Shopping Discounts
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Contact Us
ADOA | HR-Benefit Services Division
100 N. 15th Ave., Ste. 301
Phoenix, AZ 85007
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Phone: 602-542-5008
Fax: 602-542-4744
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