Telehealth

COVID-19 Vaccines and Tests Remain Free and Widely Available

  • Safe, effective, and free vaccines are widely available at doctor’s offices, pharmacies, and numerous other locations around the state. Arizonans age 5 and older are eligible to receive the vaccine. You can find a vaccine site at azdhs.gov.
  • COVID-19 testing is also widely available, please visit azdhs.gov.  Please help prevent the spread of COVID-19 by getting tested if you have symptoms and isolating if you test positive.

Telehealth Overview

  • Why wait for an appointment, drive to the doctor’s office, and sit in a crowded waiting room? You can now connect with a doctor on your mobile device. Services are available 24/7 so you and your family can get care quickly.
  • Through live video, doctors review symptoms and medications, perform an exam and may recommend treatment, including prescriptions and lab work, if needed. All doctors are board-certified and extensively trained in telehealth.

Conditions Treated

  • Telehealth can be used for colds, flu, fever, sore throat, vomiting, diarrhea, rash, allergies, heartburn, indigestion, respiratory issues, migraines, pink eye, eczema, acne, and other non-emergency conditions. If you are experiencing an emergency, please call 911.
  • Mental Health Services are now also available.

COST

  • Triple Choice Plan: $49 or $20 copay after deductible.
  • HDHP: $49 or 10% after deductible.
  • This applies to all telemedicine services, including mental health.

How To Use TELEHEALTH Services

  1. Choose the Service: All carriers accept our Doctor on Demand service, or you can use the services offered by each carrier as listed below.
  1. Download: Find the app you want to use on your device’s app store.
  2. Register: Get your insurance card and register on the app in a few taps.
  3. Connect: Follow the instructions in the app to connect with a doctor in minutes.
     

American Sign Language Access
To access an American Sign Language (ASL) interpreter for your Doctor on Demand visit, please follow these instructions.

Note: You can also receive 25 HIP points for a telehealth visit.