BENEFIT PREMIUM
INTRODUCTION
- Benefit Premiums are due upon every two-week pay period and are usually paid via the biweekly payroll cycle.
- If an employee does not receive enough pay to cover the full deductions during the bi-weekly payroll cycle, the employee must pay their benefit premium directly to ADOA.
- Agencies must deliver a Benefit Premium Billing Statement by mail to the employee's address of record for the amount of benefit premiums unpaid.
FAILURE TO PAY
- If an employee fails to pay premiums on or before the due date, the employee's benefits will be terminated retroactively to the last day of coverage for which the premiums were paid in full.
- An employee whose coverage has been canceled for non-payment will be responsible for any expenses incurred related to benefit services received after the last day of coverage.
STATEMENT DELIVERY BY AGENCIES
It is imperative that agencies comply with delivering the Benefit Premium Billing Statement to the employee in a timely manner. For the tools to fulfill this requirement, view the "For Agenices" tab below.
PAY BILL
ABOUT PAYMENTS
ELECTRONIC
- $3 fee charged for each online transaction on a credit or debit card.
- No fee charged for direct bank transfers (ACH).
- When enrolling, use your Employee Identification Number (EIN) as your Account Number.
Checks and money orders
- Accepted via postal mail to the address on your statement.
- Please include your Employee Identification Number (EIN).
ONLINE BILL PAY ENROLLMENT INSTRUCTIONS
- Enrollment Instructions | Getting Enrolled, How To Pay By Bank Draft or Credit Card, Deactivating Account
- FAQs
QUESTIONS
Contact Benefit Options at (602) 542-5008 or [email protected].
BENEFIT PREMIUM COLLECTION
- The premiums are collected from paychecks and applied DURING the benefits coverage period. This is called “premium paid current.”
- There are 26 pay periods per year.
Ongoing Employees
New Hires
- Premium will be taken out of their first paycheck after they enroll and applied to the current coverage period.
- New Hire Calendar 2022
- New Hire example
Under 30-Hour Employees (Including LWOP, Seasonal, Temporary, etc.)
- Process and how it affects employees who are paid less than 30 hours in a pay period where they would owe the employer portion of the medical and dental premium.
- Under 30-Hour Calendar 2022
- Under 30-Hour Instructions
Terminations and Retirees
- Benefits are paid prior to the last day of the coverage period.
- Agencies must terminate employees timely (within one pay period), otherwise, HRIS may create an unpaid benefit premium in error.
- Termination Calendar 2022
- Termination Example
Unpaid Benefit Premium
Questions or Errors - Research Request
- Please submit a Benefits Operations Research Request form
POLICY | CODES | RATES
- Benefit Premium Policy
- Benefit Premium Deduction Codes
- Active Rates - Jul-Dec 2022
- Retiree Rates - Jan-Dec 2022
STANDARD WORK & GUIDES
Sub Processes
- How to Run an Unpaid Benefit Premium Report
- How to Submit a One-Time Request for Employee to Pay Agency Portion of Benefit Premium or Other Benefit Premium Adjustment
- How to Run an Under 30 Hour Report
FORMS
- Benefit Operations Research Request Form
- Instructions - After clicking, download this form with the "download" button at the top of your browser screen in Google so that the menu features can work properly.
- Use this form for ALL research requests. This replaces ALL previous Research Request forms.
- Termination Letter Template
- One-Time Benefit Premium Adjustment Form - GAO 73B | 2022 Excel
